Privacy Policy
Welcome to File Explorer, an app developed by File Explorer (“we,” “us,” or “our”). We are committed to protecting your privacy and providing a safe and secure user experience. This Privacy Policy explains how we collect, use, and disclose your personal information when you use File Explorer. By using File Explorer, you consent to the collection, use, and disclosure of your personal information as described in this Privacy Policy.
Information we collect
When you use File Explorer, we may collect the following types of information:
Personal information
Personal information is any information that identifies or can be used to identify you, directly or indirectly. We may collect the following types of personal information:
Contact information, such as your name, email address, phone number, and mailing address.
Account information, such as your username, password, and account preferences.
Payment information, such as your credit card number and billing address.
Location information, such as your device’s GPS coordinates or IP address.
Demographic information, such as your age, gender, and language preference.
Device information, such as your device type, operating system, and browser type.
Usage information
Usage information is information about how you use File Explorer, such as the features you use, the content you access, and the actions you take. We may collect the following types of usage information:
Log information, such as your IP address, browser type, access times, and referring website addresses.
Usage data, such as the date and time of your visit, the pages or screens you viewed, and the duration of your visit.
Device information, such as your device type, operating system, and browser type.
Installed application list, we will collect your installed application list and upload it to a third-party virus database (https://saas.trustlook.com/). This enables us to perform regular scans, promptly identify potential security threats, and enhance the overall protection of your device and personal privacy.
Cookies and similar technologies
We may use cookies and similar technologies, such as web beacons, to collect information about your use of File Explorer. Cookies are small files that are stored on your device when you visit a website or use an app. Web beacons are small graphic images that are embedded in web pages or emails. We may use cookies and web beacons to:
Remember your preferences and settings.
Enable you to sign in to File Explorer.
Deliver and personalize content and advertising.
Analyze usage and performance.
Prevent fraud and improve security.
You can set your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of File Explorer may not function properly if cookies are disabled.
How we share your information
We may share your personal information and usage information with third parties in the following circumstances:
Service providers
We may share your information with third-party service providers who perform services on our behalf, such as hosting, payment processing, and customer support. These service providers may have access to your personal information and usage information only to the extent necessary to perform their services.
Business partners
We may share your information with business partners, such as advertisers and analytics providers, to deliver and personalize content and advertising.
Legal and regulatory authorities
We may disclose your information to legal and regulatory authorities, including law enforcement, regulatory agencies, and courts, in response to a lawful request, subpoena, court order, or other legal process.
Business transactions
We may disclose your information in connection with a business transaction, such as a merger, acquisition, or sale of assets. In such cases, we will take appropriate measures to protect your privacy.
Consent
We may disclose your information to third parties with your consent.
Installed application list: We will collect your installed application list and upload it to a third-party virus database (https://saas.trustlook.com/) for scanning, so as to discover possible security risks in time and better protect the security of your device and your privacy.
We take the confidentiality of your information very seriously and have implemented administrative, physical, and electronic measures to safeguard it against unauthorized access and use. As part of our effort to better protect the security of your device and privacy, we will scan your installed application list for potential security risks by uploading it to a third-party virus database (https://saas.trustlook.com/).
Trustlook SDK provide security service and it will record certain information that included user’s installed application and device information. Because it will analyze the app collection, app static & behavior analysis to give the app risk report.
Data retention
We will retain your personal information for as long as necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
Data security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no system can guarantee complete security, and we cannot guarantee the security of your personal information.
Children’s privacy
File Explorer is not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If we become aware that we have collected personal information from a child under the age of 13 without parental consent, we will take steps to remove the information from our systems.
Your rights
You have certain rights with respect to your personal information, including the right to:
Access your personal information
Correct your personal information
Delete your personal information
Object to the processing of your personal information
Withdraw your consent to the processing of your personal information
Restrict the processing of your personal information
Receive a copy of your personal information in a structured, commonly used, and machine-readable format
To exercise your rights, please contact us using the contact information provided below.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We will post the updated Privacy Policy on File Explorer and indicate the date of the latest revision. Your continued use of File Explorer after the revised Privacy Policy has been posted indicates your acceptance of the changes.
Contact us
If you have any questions or concerns about this Privacy Policy, please contact us at [email protected]. We will respond to your inquiry as soon as possible.